FREQUENTLY ASKED QUESTIONS
Most of our items will be sold as seen in images, as many of the items are handmade there can be slight variations. If your looking something similar in different colour, style etc, you can message us a commission request and we can follow up with crafters.
Please make sure that you want a particular colour etc that you state when ordering, this will help crafters fulfil your order to your needs.
All receipts and orders will be emailed directly to you. All orders can be found on the user system if you register with us.
Items must be returned in store or directly to crafter. Please contact us directly if your needing assistance with returns. Postage will be covered by yourself and not the crafter unless you bring instore and have organised with crafter.
Some items will be restocked and sometimes can be ordered via back order. This means the crafter has no longer items in stock but will be making them soon and you will get first preference once the item has been made.
Many items are made as one off and may not be remade. If you would like an item similar to eh one marked out of stock. Please contact us directly to help assist you.
Danann Crafts can ship worldwide, many of the items may not have worldwide prices in them due to varying postage prices. If you wish to have an item shipped please message us to enable a quote. Our website postage is set by ourselves and crafters independently.
Crafters do hold the right not to ship outside of Ireland, Uk or Europe. We respect their choice and ask for all our customers to do the same.